Privacy Statement 

At LAMAV Organic Skin Science, we respect your privacy and are committed to protecting your personal information. This Privacy Statement explains what data we collect, how we use it, and your rights when interacting with our website and services. 

 

1. What Information Do We Collect? 

When you purchase a product from our store, we collect the personal information you voluntarily provide as part of the buying and selling process. This may include your: 

  • Name 

  • Billing and shipping address 

  • Email address 

  • Phone number 

When you browse our website, we also automatically receive technical information such as your Internet Protocol (IP) address, which helps us understand your browser type and operating system for site performance and security purposes. 

Email Marketing 

With your permission, we may send you emails about new products, store updates, and brand communications. You can opt out at any time. 

 

2. Consent 

How Do We Obtain Your Consent? 

When you provide personal information to: 

  • Complete a transaction 

  • Verify payment details 

  • Place an order 

  • Arrange delivery or return 

you consent to our collection and use of that information for that specific purpose only. 

If we request your personal information for a secondary purpose, such as marketing, we will either: 

  • Ask for your explicit consent, or 

  • Provide an option to decline 

How Do You Withdraw Consent? 

If you change your mind after opting in, you may withdraw your consent for continued collection, use, or disclosure of your information at any time by contacting us: 

By Mail:

LAMAV Pty Ltd

Re: Privacy Compliance Officer

Suite 5/22 Hudson Ave

Castle Hill, NSW 2154

Australia 

By Email:

social@lamav.com 

 

3. Disclosure of Personal Information 

We may disclose your personal information if: 

  • Required to do so by law, or 

  • You violate our Terms of Service 

 

4. Shopify Platform 

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services. 

Your data is stored through Shopify’s data storage, databases, and applications on secure servers protected by firewalls. 

Payment Security

If you choose a direct payment gateway, your credit card data is encrypted in accordance with PCI-DSS standards. Transaction data is retained only as long as necessary to complete the purchase and is then deleted. All payment gateways comply with PCI-DSS requirements. 

 

5. Third-Party Services 

Third-party providers used by LAMAV collect, use, and disclose your information only to the extent necessary to perform their services. 

Some providers, such as payment processors, operate under their own privacy policies. We recommend reviewing these policies to understand how your personal information is managed. 

International Data Handling 

Some third-party providers may be located in different jurisdictions. As a result, your information may be subject to the laws of those jurisdictions. 

Example:

If you are located in Canada and your payment is processed in Australia, your personal information may be subject to AUS legislation. 

Once you leave our website or are redirected to a third-party site, this Privacy Statement no longer applies. 

 

6. Links to Other Websites 

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements before providing personal information. 

 

7. Security of Your Information 

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. 

  • Credit card information is encrypted using SSL technology 

  • Data is stored with AES-256 encryption 

  • We comply with PCI-DSS requirements and apply additional security measures 

While no method of transmission over the Internet is 100% secure, we continuously work to safeguard your information. 

 

8. Age of Consent 

By using this website, you confirm that: 

  • You are at least the age of majority in your state or province of residence, or

  • You have given consent for any minor dependents to use this site

 

9. Changes to This Privacy Policy 

We reserve the right to update or modify this Privacy Statement at any time. Changes take effect immediately upon posting on the website. 

If material changes are made, we will update this page to reflect: 

  • What information we collect

  • How we use it

  • Under what circumstances it may be disclosed

If LAMAV is acquired or merged with another company, your information may be transferred to the new owners to continue providing our services.