Certified Organic products must meet strict standards around ingredient sourcing and processing. LAMAV’s Organic Food Chain certification applies to products carrying the certification mark and requires more than 70% Certified Organic ingredients.

Yes. LAMAV is vegan and cruelty-free certified, and does not use animal-derived ingredients or test finished products or ingredients on animals.

LAMAV is proudly Australian made and owned, with formulas developed and manufactured in Australia.

LAMAV’s philosophy is built around combining the purity of Certified Organic skincare with targeted, scientifically researched botanical actives. The aim is to create formulas that deliver performance while remaining aligned with the brand’s focus on natural, ethical skincare.

Yes. LAMAV formulations are designed to support a wide range of skin types, including sensitive and reactive skin. If your skin is particularly sensitive, we recommend patch testing any new product before full use.

Every skin journey is different, but consistency is key. With regular use as directed, many LAMAV customers begin to notice visible and noticeable benefits within around one month.

Absolutely. LAMAV products are designed to work together, so you can combine products from different ranges based on your individual concerns, whether that’s hydration, pigmentation, sensitivity or signs of ageing.

Bio-actives are nature-derived compounds selected for specific skin benefits. LAMAV uses researched bio-actives to support concerns such as hydration, pigmentation, sensitivity, barrier health and visible signs of ageing.

LAMAV formulations avoid ingredients including petrochemicals, parabens, talc, artificial fragrances and colours, certain sulphates, polyethylene glycol and GMOs, with a focus on naturally derived ingredients and skin-compatible formulations.

Instead of relying on water as the primary base, LAMAV often uses ingredients such as Certified Organic hydrosols and aloe vera, allowing the formulation itself to contribute additional botanical benefits. Some individual actives may still be water-extracted, so water can appear on certain ingredient lists.

LAMAV combines Certified Organic base ingredients with targeted bio-actives through its Three-Tier Formula™. This layered approach is designed to bring together botanical nourishment and targeted active ingredients within each formulation.

Yes. Australian and New Zealand orders over $75 after discounts qualify for free standard shipping. Orders under $75 currently have a flat shipping rate of $9.95

Orders within Australia and New Zealand are generally processed within 24–48 hours. Standard delivery is typically around 1–7 business days, depending on your location, postal demand and peak periods.

Yes. Once your order has shipped, you’ll receive a tracking number so you can follow its delivery progress.

Contact LAMAV Customer Care for assistance with an eligible return. LAMAV’s current policy does not accept change-of-mind returns, and approved returns must be sent back within 14 days of contacting the team.